What do I do if I receive the wrong item in my order?Updated 12 days ago

We're sorry you received the wrong item. Within 30 days of delivery, email [email protected] or contact customer service with your order number and photos of the item you received, the packaging, and the shipping label. Please also check your order confirmation to confirm what was ordered.

We may ask you to return the item for inspection. Approved claims are resolved by replacement, repair, or refund, at our discretion unless local law gives you the choice. A replacement may take longer if the item is out of stock.

See our Return Policy for details.