What do I do if I receive the wrong item in my order?Updated 8 hours ago

We are sorry to hear you received the wrong item in your order. Please report your order issue to our team via email, vicis[email protected],  for further assistance.

Include a photo of the item received and the name of the missing item(s). Please double-check your order to see if the order was placed incorrectly. 

Your exact order may take some time to replace due to potential stock issues, but we will ensure that a replacement item gets shipped as quickly as possible if the wrong item was sent.